Return Policy
Return Policy
At PostureCore, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
30-Day Return Window
You have 30 days from the date of receiving your item to request a return.
Eligibility
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In its original packaging
How to Return
To initiate a return, please email us at michaelgmartin24@gmail.com with:
- Your order number
- The item(s) you wish to return
- The reason for your return
Our team will respond within 1–2 business days with return instructions.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Non-Returnable Items
For hygiene reasons, certain items such as used support belts or cushions may not be eligible for return. Please contact us if you're unsure.
Questions?
Contact us at michaelgmartin24@gmail.com or call +27 65 933 4851.